Legal

Privacy policy

Last updated 17 October 2026

Who is responsible

Eyelores operates The Eye at eyelores.com and decides how personal data is used for the service. For any question, complaint, or privacy request, email [email protected].

What we collect

• Account information: your email address, chosen display name, profile photo if you add one, and information needed to keep you signed in.
• Game activity: the rooms you play, actions and text you enter during a run, hints you use, wins and times, and ratings or notes you leave.
• Room requests: the theme, difficulty, visibility, and any link you provide when asking us to create a room.
• Plan information: your plan, its renewal or end date, and a subscription reference supplied by our payment provider. The payment provider handles your payment details; we do not receive your full card or bank details.
• Service information: your IP address and browser requests, which help us operate and protect the service.

Most information comes directly from you or your use of The Eye. Plan information comes from our payment provider. We count page visits with a cookieless analytics service that does not identify you. We do not use advertising or tracking tools, and we do not sell your personal data.

What other players see

Your display name and profile photo, if you add one, may appear on leaderboards alongside your times. A room you make public may be listed for everyone. Anyone with the link to an unlisted room may be able to open it.

Why we use your data

• to provide your account, the game, progress, and records;
• to create rooms you request and respond to text you enter during play;
• to manage your plan and access to paid features;
• to send sign-in codes and messages about rooms you requested; and
• to keep the service secure and working.

Where European Economic Area or UK data protection law applies, we rely on our contract with you to provide the account, game, requested rooms, plan, and related messages. We rely on our legitimate interest in operating a secure and reliable service to prevent abuse and resolve technical problems.

Cookies and browser storage

We use only essential cookies and browser storage:

• aier_player keeps you signed in on the site's pages, for up to 30 days.
• aier_handoff completes a sign-in between the app and the site, for a few minutes.
• aier_draft temporarily saves a room idea while you sign in, for up to 20 minutes.
• aier_gate lets invited testers into our test site, for up to 30 days. It is never set on eyelores.com.

The app also stores sign-in information in your browser. Our payment provider may set its own cookies when you open checkout.

How long we keep your data

We keep account information while your account exists. If you ask us to delete your account, we delete your account, play records, and profile photo within 30 days, except information we must retain to meet a legal obligation or resolve an active dispute. We keep technical logs only as long as needed to operate and secure the service. The payment provider may retain purchase records as required by law.

Your choices and rights

You may choose whether to add a profile photo, request a room, or make a room public. An email address is needed to create an account and receive sign-in codes.

You can ask to access or correct your personal data, request deletion, or ask for a copy. Depending on the law that applies to you, you may also have rights to object to or restrict certain uses of your data and to complain to a data protection authority. Send requests or complaints to [email protected].

Children

The Eye is not intended for children under 13. If you believe a child has given us personal data, email us and we will review and delete it as appropriate.

Changes

We may update this policy. The updated version will appear here with a new date. We will email you about material changes to how we use your personal data.