Legal

Refund policy

Last updated 10 October 2026

30 days, no questions asked

Any charge for a plan, whether your first payment or a renewal, can be refunded in full if you ask within 30 days of that charge.

How to ask

• Use the link in Paddle's receipt email. Paddle sells our plans as merchant of record, so it processes every refund.
• Or write to [email protected] with the email address you paid with, and we will arrange it with Paddle.

The money goes back to the card or account you paid with. How long it takes to arrive depends on your bank or payment method.

What happens to your plan

When a charge is refunded, the plan it paid for ends. If you only want to stop future payments, cancel instead: use the "Manage subscription" link in Paddle's emails and you keep the plan until the end of the period you paid for.

Your legal rights

This policy adds to the rights you have under the consumer law that applies to you, such as the 14-day right of withdrawal in the European Union and the UK. It does not replace them.